Andy Norman cuts through the jargon to explain what AI agents actually are and how small businesses can put them to work today.

Andy Norman from Antek Automation shares practical tips sourced from the blog post: What Are AI Agents? A Practical Guide for UK Businesses.

• An AI agent is not a chatbot.
• The biggest wins come from high-volume, repetitive tasks: inbound calls, viewing requests, lead qualification, after-hours enquiries.
• Integration is what turns an AI agent from a clever answering machine into something genuinely useful.

• Full blog post:  ...