Before letting any system answer calls, draft documents, or talk to clients on your behalf, there's a short list of questions every owner should be able to answer. In this episode, Andy from Antek Automation walks through the practical risk conversation every small firm should have — privacy, accuracy, oversight, what happens when something goes wrong — and exactly how to set things up so you stay in control. Especially relevant for law firms and other professional service firms with confidentiality obligations.

Andy Norman from Antek Automation shares practical tips sourced from the blog post: How to Deploy AI Agents Safely in Your Service Business.

• Tip number one: know exac ...