S01 E05 - Success Secrets: It's not about you!

Amplify Your Business to Amplify Your Life by Odette de Beer
In the previous episode, I shared Rule #1 and how it translates to customer experience and your competitive advantage. In this episode, I want to discuss the matter of expectation management. This is by far the easiest thing to do, but so few businesses and organisations do it. The lack of expectation management is so bad that you just ne  ...  See more
Aug 22 2022
customer experienceraving fans