

Client care champions: The role of veterinary CSRs
All Things Veterinary Podcast by Patterson Veterinary
S2 · E8
Dec 11, 2025
01:10:21
Episode notes
Join the All Things Veterinary podcast as we shine a spotlight on the critical role of Client Service Representatives (CSRs) in today’s veterinary practices. Hear from our panel of experienced practice managers as they share their insights on how to train, support, and celebrate the people at the front desk.
Show notes:
Patterson Vet Academy : https://pattersonvetacademy.com/
VHMA Manager to Manager Podcast: https://www.vhma.org/education/podcast
Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com
Keywords
veterinary
client education
animal health
education
vet clinic
client service
customer service