Episode notes

Attribution has always been one of marketing and sales' favorite ways to argue. The age-old debate of first touch, last touch, multi-touch, and everything in between hasn’t quieted down.

In this episode, Rob sits down with Nadia Davis, VP of Marketing at CaliberMind, to cut through the noise on one of B2B marketing's most overcomplicated topics. Nadia challenges the all-too-common pattern of companies calling themselves data-driven while using attribution to hunt for answers rather than validate a strategy they should be defining in the first place. From the customer journey’s dark funnel of indirect touchpoints to the question of whether multi-touch attribution is nirvana or a rathole, this conversation gets honest about what attribution can and can't do, and where human judgment still has to lead before AI and technology can ... 

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Keywords
go-to-marketstrategymarketingcustomer marketingeventscross-sellartificial intelligencedemand genchief marketing officer