Episode Summary

Unlock insights into how AI is reshaping security, RFP processes, and overall organizational efficiency in this conversation with Andy Frankel, an IBM AI and hybrid cloud expert.

As AI moves from a bolt-on capability to the core intelligence behind modern systems, traditional ways of measuring success are starting to fall short. In this episode, we explore how agentic AI is changing the way organizations operate—reducing manual effort, increasing autonomy, and redefining key performance indicators.

Andy also shares practical use cases across security, customer service, and RFP automation, including a deep dive into MIR, an AI-powered RFP response engine designed to improve efficiency and win rates.

If you're navigating AI adoption, this conversation offers a grounded look at what’s working  ...