The reality of airbnb guest expectations, creating a great vacation rental experience based in reality.

John and Tim discuss the reality of airbnb guest expectations in 2022 and how to think about and create a guest experience that can exceed expectations...

1. Guest expect more, however want to pay less

2. Buzz on the news about nickel and dime'ing with clean fees, pet fees, heat fees, etc.

3. Sticker price is more expensive than what nightly rates suggest, bait and switch

4. Guest are coming in expecting a whole house for less than the price of the hotel

5. Twitter and TikTok people are saying ‘hotels are so much better’ as funny as they sound, we need to listen to even the most outrageous critics

6. How to win by not only meeting, but exceeding expectations

   1. Set expectations

   2. Deliver

   3. Exceed expectations by going the extra mile

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Want to know more, need more help or have an idea for a podcast episode or blog article? Reach out to us at john@vacationhomhelp.com.

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