Built To Serve

Built to Serve

How Top Hat Chimney Sweeps Turned Service into a Legacy

What does it really take to build a business that lasts?

In a world where companies often compete on price, speed, and convenience, one family-owned business has built its reputation on something far more valuable—trust.

In this special episode of the UnBreakable Business Podcast, host Theresa Pore sits down with her husband, Royal Pore, owner of Top Hat Chimney Sweeps, to share the story behind the family business that became the inspiration for the UnBreakable Business framework.

For more than fourteen years, Top Hat Chimney Sweeps has served families across Central Texas with a simple yet powerful mission: protect homes, serve people well, and leave every customer better than you found them.

But behind every successful business is a story few people ever see.

Together, Theresa and Royal discuss:

• How a servant's heart became the foundation of a thriving business • The challenges of building and growing a family-owned company • Why trust is the most valuable asset any business can earn • The importance of creating systems that allow a business to grow without sacrificing quality • Building a team that shares your mission and values • Protecting families through education, prevention, and exceptional service • The lessons learned from over a decade of entrepreneurship

More than a conversation about chimney sweeping, this episode is about what happens when purpose and service become the foundation of a business.

It's about showing up every day with integrity.

Doing the work that others overlook.

Leading with humility.

And understanding that the greatest businesses aren't simply built to generate revenue—they're built to solve real problems and make people's lives better.

Top Hat Chimney Sweeps didn't just become a successful business.

It became the proving ground for many of the leadership principles, systems, and philosophies that would later shape UnBreakable Business itself.

If you've ever wondered what it takes to build a company that customers trust, employees are proud to represent, and families depend on, this episode is for you.

Because every great business starts with one decision:

To serve first.

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Real Business. Real Passion. Real Stories.

Bringing Humanity Back Into Business.