Most business owners know AI exists. The harder question is where their business is losing time, money, and capacity, and what would actually fix it.

Toni Taylor Gozza spent 35 years in the mortgage industry before founding The Gozza Gap, a consultancy that helps owners find and close gaps across their people, processes, and technology. Sometimes the answer is AI. Sometimes it is automation, a better process, or removing a step that no longer serves a purpose. Toni is also a co-author of the Amazon bestselling AI Prompt Handbook.

In Episode 117, Toni joins Dustin Sutton to discuss her journey from mortgage industry veteran to business improvement consult ...