You can have the best plan, the right data, and cutting-edge technology, and still struggle if the people side isn’t dialed in.

In the latest episode of The Zion Experience, Jim Shaw and Jordan Frank sit down with Lee Kirk of NXTPoint Logistics to explore what really makes automation stick in a 3PL environment.

They discuss how to set the stage for success before systems go live, how to involve customers in a more productive manner, and why support must last well beyond go-live.

It’s an honest, practical look at what really drives successful projects and the kind of mindset every team should bring to the table.