The Think Factory Podcast

The Think Factory Podcast

di The Think Factory

Amministrazione Marketing

Will Francis, Executive Director, National Association of Social Workers, Texas and Louisiana Chapters

In this episode of the Think Factory Podcast, Will Francis, Executive Director of the National Association of Social Workers across Texas, Louisiana, and Oklahoma, shares insights from his journey across frontline social work, government relations, and executive leadership. He reflects on how firsthand exposure to client challenges led him toward advocacy and ultimately into guiding one of the region’s key professional social work associations. Throughout the conversation, he highlights the importance of collaboration across disciplines, communities, and political perspectives, emphasizing that meaningful systems change in behavioral health and social policy only happens when diverse stakeholders come together. Will also explores some of the most pressing issues facing the social work profession today, including workforce reclassification efforts, access to education and professional funding, and the growing role—and limits—of AI in therapeutic spaces. He discusses the balance between innovation and ethical boundaries in mental health care, the ongoing fight for human rights and behavioral health equity, and the importance of self-care in emotionally demanding work. Closing the discussion, he underscores the need for steady, values-driven leadership in uncertain times and shares why staying grounded in community, purpose, and long-term thinking is essential for those working to strengthen both the profession and the systems it serves. Disclaimer

Marc Raad, President, and Stan Carmichael, Director of Special Projects, Significans Automation

This episode of the Think Factory Podcast features Marc Raad, President, and Stan Carmichael, Director of Special Projects, Significans Automation, as they discuss how the company is reshaping automation across the print, packaging, agency, and brand industries. The conversation focuses on how disconnected “islands of automation” can be unified through integration, enabling seamless data flow, reducing manual touchpoints, and eliminating costly errors. Drawing on decades of combined experience in software and manufacturing, Mark and Stan explain how Significans helps organizations connect disparate systems into cohesive, high-performance workflows. The discussion also explores how companies move from fragmented processes to fully mapped, future-state automation strategies tailored to their operations. From identifying bottlenecks and inefficiencies to building phased, ROI-driven transformation roadmaps, Significans takes a hands-on approach to improving productivity and scalability. The episode also touches on the evolving role of AI in automation—highlighting its current limitations, emerging capabilities, and its place as a powerful supporting tool within broader digital transformation efforts. Disclaimer

Jon Congdon, Product Consultant/Co-Owner, Skandacor

In this episode of the Think Factory Podcast features John Congdon, Global Channel Partner Manager at Skandacor, sharing insights on how print embellishment is transforming packaging, direct mail, and branded materials. With over 20 years in the industry and a global footprint, Skandacor is helping print producers move beyond standard CMYK output through technologies like digital foiling, lamination, and 3D effects. John explains how these capabilities create more engaging, tactile, and visually impactful products that capture attention and elevate brand perception in competitive markets. The conversation also explores the strong business case behind embellishment, including rapid ROI, increased profitability, and the shift toward short-run, personalized print. As consumer expectations continue to evolve—driven in part by premium packaging and “unboxing” experiences—print providers have new opportunities to differentiate and add value. John highlights how Skandacor’s accessible, easy-to-use solutions are empowering both small and large producers to unlock new revenue streams and rethink what’s possible in modern print. Disclaimer

Robert Parker, Owner, Label King

In this episode of the Think Factory Podcast features Robert Parker, owner of Label King, a company that has achieved 24 consecutive years of steady growth in the label manufacturing industry. Robert shares the story behind Label King's humble beginnings—starting with a single machine and employee—and how identifying gaps in the packaging supply chain led to long-term success. The discussion also explores major industry shifts, from advances in digital printing to the upcoming transition from UPC codes to QR-based systems, and what these changes mean for brands and manufacturers alike. At the heart of the conversation is a deeper look at company culture as a driving force behind sustainable growth. Robert explains how employee retention, internal development, and a strong sense of pride in craftsmanship have helped Label King build lasting customer relationships and maintain consistent quality. From fostering team engagement to navigating expansion into new markets like Salt Lake City, this episode highlights why investing in people—not just technology—remains one of the most effective strategies for long-term business success. Disclaimer

John Helline, CEO, BindTech

On this episode of the Think Factory Podcast, we sit down with John Helline, CEO of BindTech, to explore how a five-generation bookbinding legacy has evolved into a modern, multi-location platform focused on innovation and specialty manufacturing. What began as a single trade bindery acquisition has grown into a nationwide operation known for high-end book production, premium packaging, and advanced finishing techniques like edge printing, embossing, and leather work—helping brands stand out in a crowded, commoditized market. Beyond operations, John shares the leadership philosophy driving BindTech’s success, emphasizing team empowerment, cultural integration across acquisitions, and fast, decentralized decision-making. He highlights the importance of staying nimble in a rapidly changing industry and outlines the company’s vision to deliver fully integrated, end-to-end solutions—from design to distribution—while continuing to invest in people, technology, and differentiated capabilities. Disclaimer

Al Kennickell, President, The Kennickell Group

In this episode of the Think Factory podcast, host Chris Santomasimo sits down with Al Kennickell, president of The Kennickell Group, to explore how a multi-generational family business has survived and thrived since its founding in 1892. Al shares how he transformed the company by taking calculated risks—most notably investing in new printing technology early in his career—and repeatedly reinventing the business to stay competitive. He contrasts his aggressive, growth-oriented mindset with the cautious approach of earlier generations shaped by the Great Depression, emphasizing that success came from balancing risk with discipline and constantly seeking new opportunities. The conversation dives deeply into leadership, decision-making, and succession planning within a family business. Al stresses the importance of accountability, strategic thinking time, and learning from peers, noting that many of his best ideas came from others. He also highlights the need for honest evaluation of the next generation, ensuring successors truly want—and are capable of—leading the business. Throughout, he underscores key leadership principles: remove emotion from decisions, rely on data (especially financials) to guide strategy, and maintain a culture of responsibility and continuous improvement. Disclaimer

Val Gonzalez, CFO, The Climate Reality Project

This episode of the Think Factory Women’s Roundtable podcast features Val Gonzalez, who shares her journey from an unexpected start in accounting to becoming a global finance leader in the nonprofit space. As CFO of The Climate Reality Project, she discusses how her technical expertise, combined with curiosity and adaptability, shaped her career. Val reflects on key turning points—transitioning from individual contributor to team leader and later working on a global scale—emphasizing the importance of flexibility, listening, and applying knowledge in diverse contexts. She also highlights how her immigrant background and bilingualism became strengths, helping her navigate ambiguity and lead inclusively. The conversation also explores leadership and purpose, with Val emphasizing that great finance leaders go beyond compliance to become strategic partners who enable impact. She shares insights on financial sustainability as a daily practice, and identifies empathy, clarity, and flexibility as essential leadership traits. Offering advice to emerging women leaders, she encourages them to trust their own voice and focus on continuous growth rather than perfection. Ultimately, Val underscores the importance of aligning career with purpose—particularly in climate work—and closes with a reflection on future generations, stressing the responsibility to leave a better world behind. Disclaimer

Chuck Slingerland, Vice President of Sales and Service, Barberan Corrugated North America

In this episode, Chuck Slingerland, Vice President of Sales and Service for Barberan Corrugated North America, shares his journey from packaging manufacturer to equipment supplier—and how that perspective helps him guide companies investing in digital print technology. He discusses the evolution of single-pass digital printing, Barberan’s engineering-driven approach, and how advancements in speed, software, and ink are reshaping corrugated packaging, metal decoration, and retail graphics. Chuck also explains how manufacturers evaluate ROI, why uptime and service matter as much as print quality, and where the next wave of innovation in digital printing is headed. Disclaimer

Derek Volk, CEO, Volk Packaging Corporation

On this episode of The Think Factory Podcast, Derek Volk, third-generation CEO of Volk Packaging in Maine, shares how a family-owned corrugated packaging company has thrived for nearly 60 years by focusing on relationships, small-batch complexity, and making customers’ lives easier. From embracing the Entrepreneurial Operating System (EOS) to align his 100-person team, to writing Go for Third, a leadership book inspired by years of coaching softball, Derek unpacks lessons on small-ball execution, culture, accountability, and why human connection matters more than ever in an AI-driven world. It’s a candid conversation about succession, community impact, building the right team, and leading with purpose in a rapidly changing business landscape. Disclaimer

Jonathan Hawkins, Founder, Law Firm GC

On this episode of the Think Factory Podcast, we sit down with Jonathan Hawkins, founder of Law Firm GC, to explore the unique—and often overlooked—legal needs of law firms themselves. From handshake partnerships with no written agreements to messy breakups, succession planning, malpractice defense, and the rise of alternative business structures, Jonathan shares what really happens behind the scenes of legal practices. We dig into why lawyers are often risk managers for everyone but themselves, the growing interest in MSOs and outside investment, and how AI tools like ChatGPT are reshaping (and sometimes complicating) the profession. It’s a candid, insider conversation about law firms as businesses—and why even lawyers need lawyers. Disclaimer

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