The Think Factory Podcast

The Think Factory Podcast

di The Think Factory
AmministrazioneMarketing

Pat McGrew, CEO, McGrewGroup, Inc.

In this episode of The Think Factory Podcast, host Chris Santomassimo speaks with Pat McGrew, an expert in print industry strategy and education. Pat shares updates on Girls Who Print, a nonprofit focused on mentorship and professional growth. She explains how the organization is expanding globally, connecting professionals across industries and career stages. Pat also highlights key learning resources like Print University, WhatTheyThink.com, and Inkish.tv, which offer valuable training for newcomers and seasoned professionals alike. The discussion also covers Printing United Orlando 2025, one of the industry’s biggest events. Pat details the addition of the Enterprise Print Track, designed to help professionals navigate print technology, business strategies, and industry trends. She also touches on Explorer, a long-standing print education group now integrated into Printing United, enhancing its training offerings. Whether you're looking to develop new skills, stay ahead of industry changes, or expand your professional network, this episode provides insights worth exploring. Disclaimer
22 apr 2025
31:55

Taryn Abrahams, Founder and Workplace Behavioral Specialist, Empower Behavioral Services

In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal speaks with Taryn, a former therapist turned leadership expert, about the evolving workplace and the importance of psychological safety. They discuss how younger generations, particularly Gen Z, face increasing mental health challenges such as anxiety and ADHD, requiring leaders to cultivate emotionally intelligent, adaptive work environments. As digital-first employees struggle with traditional communication methods like phone calls, organizations must invest in leadership training to bridge generational gaps effectively. Drawing from her years as a therapist, Taryn shares the profound impact of empathy and active listening in the workplace. She recalls how clients who simply felt heard often discovered their own solutions, proving that leaders don’t need to fix everything—sometimes, they just need to listen. Disclaimer
17 apr 2025
50:22

Jacqueline Quattrone, CEO, Supermarket Italy

In this episode, Chris Santomassimo visits Supermarket Italy, a family-run business that’s become a go-to destination for international foods and gourmet ingredients. Chris sits down with Jacqueline and Gio Quattrone to talk about how the business started, how it's grown, and what makes their customer service so personal—even as the company has scaled in a big way. From packing boxes by hand to managing a team of mostly women (many of whom have grown into leadership roles), the Quattrones share what it takes to run a company that still feels like a small business at heart. They also talk about their growing product line—now with over 6,000 items from 44 countries—and what goes into creating the perfect gift basket for Easter, graduations, birthdays, and more. Whether you're a foodie, a business owner, or just love a good success story, this one’s worth a listen. Shop: supermarketitaly.com Wholesale: internationalgourmetwholesalers.com Disclaimer
16 apr 2025
20:45

Tracey Ann Thomas, Vice President of People at Florida Coast Equipment Inc

On this episode of The Think Factory, we sit down with Tracey-Anne to explore what it really takes to build a strong, future-ready workforce. She reveals why hiring skilled technicians isn’t just about their mechanical know-how—it’s about critical thinking, adaptability, and long-term investment. Losing talent is costly, and Tracey-Anne shares how companies can recruit and retain employees who align with their values while also ensuring proper training and career development. But a thriving workplace isn’t just about skills—it’s about culture. Tracey-Anne discusses the growing importance of mental health awareness, diversity, and inclusion in the modern workforce. Employees bring their whole selves to work, and organizations must be ready to support them. From effective leadership training to fostering a culture of belonging, she explains how businesses can make a real difference. Disclaimer
15 apr 2025
49:41

Jim Minadeo, CEO, Zero Surge

Join us as we chat with Jim Minadeo, President of Zero Surge, about their unique approach to surge protection. In a market where many companies chase short-term gains, Zero Surge remains focused on providing long-lasting, reliable products that don't need replacing. Jim explains how their growth strategy centers on Value Added Resellers (VARs) and OEM partnerships, allowing them to penetrate high-end markets such as luxury yachts and upscale residential projects. He also discusses the challenges the company faces, including rising supplier costs due to new tariffs, and how they navigate the complexities of corporate payments. Tune in to hear Jim’s insights on managing growth while staying true to their mission, and get a glimpse of how Zero Surge is preparing for the future in an ever-evolving industry. Disclaimer
10 apr 2025
51:16

Andrew Marson, Director, Investment Sales at B6 Commercial Real Estate & Capital Advisors

On this episode of Think Factory Podcast, we dive into the high-energy world of New York real estate with our guest, Andrew Marson, who shares firsthand experiences from both residential and commercial markets. Andrew explains how Manhattan’s market has bounced back post-COVID and how interest rates are reshaping buying trends. He also discusses B6 Real Estate’s unique brokerage model, the role of AI and tech in the industry, and the evolving landscape of property transactions. Wrapping up, he offers valuable career advice for young professionals: keep going, keep learning, and believe in the work you’re putting in—even when results aren’t immediate. Tune in to hear his expert insights and follow his journey! Disclaimer
8 apr 2025
21:47

Alec Faber, Partner, Diversified Labels

In this episode of The Think Factory, Alec Faber, President and CEO of Diversified Labels Digital Printing, sits down face-to-face with Chris Santomassimo to discuss the evolution of his family business. Originally focused on automobile-related products, the company transitioned into the label printing industry, carving out a strong presence and reputation for speed, quality, and reliability. Alec shares how Diversified Labels expanded beyond its automotive niche, making a bold move to bring printing operations in-house, which allowed them to improve efficiency, reduce costs, and deliver high-quality, serialized labels with faster turnaround times. Alec also dives into how maintaining strong customer relationships and offering a hands-on approach has been central to the company’s growth. With a clear vision for the future, he discusses plans to grow Diversified Labels while preserving the personal touch and flexibility that makes a family business unique. Tune in to hear how Alec is navigating the challenges of an ever-evolving industry and proving that a small, family-run operation can thrive in today’s competitive landscape. Disclaimer
3 apr 2025
19:10

Kim Vogt, HR Director, J. Josephson, Inc.

In this episode of The Workplace Podcast, host Alka Bahal sits down with Kim Vogt, Director of Human Resources at J. Josephson, to discuss the unique HR challenges in manufacturing. Kim shares insights on recruiting in an industry where skilled workers are scarce, the importance of hiring for attitude over experience, and how J. Josephson’s robust training program helps employees grow from entry-level to leadership roles. She also dives into the struggle to attract gender diversity on the factory floor, the need for bilingual HR staff to connect with a culturally diverse workforce, and the scarcity of experienced professionals in manufacturing. Plus, Kim reveals the biggest challenge keeping her up at night—how global trade policies and supply chain disruptions impact workforce planning. Tune in for an eye-opening discussion on the realities of HR in manufacturing and the strategies that help build a strong, engaged workforce. Disclaimer
18 mar 2025
29:25

Erin Mills, Founder & CEO, Strat House

Join us for an insightful conversation with Erin Mills, founder and CEO of Strat House, as she shares her journey of building a thriving experiential marketing agency while maintaining a strong commitment to family. Discover how she transformed her vision into reality, creating a business that allows her to be present for her children without compromising on success. Erin opens up about the challenges of scaling her company, the lessons she’s learned, and how she continues to navigate the delicate balance between entrepreneurship and personal fulfillment. In this episode, we also explore the evolving landscape of live events in a hybrid world. Erin discusses how AI is reshaping event planning, the increasing value of in-person experiences, and the critical role of diversity, sustainability, and accessibility in her industry. With high stakes and ever-changing dynamics, how does Strat House ensure every event leaves a lasting impact? Tune in for a compelling discussion on leadership, innovation, and the future of experiential marketing. Disclaimer
13 mar 2025
43:10

Dr. Maria Rodriguez, Founder, Care Counseling Center

In this episode of The Think Factory podcast, Dr. Maria Rodriguez, founder of CARE Counseling Center, discusses her mission to provide culturally responsive mental health care to immigrant families. Drawing from her own experience immigrating from the Dominican Republic, she highlights the importance of language and cultural awareness in therapy. She also addresses the growing demand for telehealth services, particularly among families fearing deportation, and shares insights into the challenges immigrant children face in today’s political climate. Dr. Rodriguez also talks about her book, From Chaos to Clarity: Transforming Pain Into Purpose, which she wrote together with her son to help families navigate the emotional struggles of divorce. In this deeply personal yet relatable guide, Maria offers readers practical advice on coping with the feelings of confusion, sadness, and anger that arise in navigating parental separation. Find From Chaos to Clarity: Transforming Pain Into Purpose on Amazon today. Disclaimer
6 mar 2025
18:02
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