Episode 8 Learning to Dance the Insurance Dance

In this interview with Kinzie Broxson of PK Performance, we cover the legal and technical issues arising when you offer employee discounts and the employee has PPO insurance. We also delve into handling patient objections in an OON or FFS practice. We round the interview out by discussing a patient that wants a refund after being absent from the practice for over two years and how to handle those situations and prevent them from happening.