Putting the Patient Back at the C...
Putting the Patient Back at the Center of Revenue Cycle, Part 2

The Shift: RCM Talks di Bill Eikost, Valerie Barckhoff, & Heather Dunn

Note sull'episodio

In Part 2 of the conversation with Evan Martin, the group dives deeper into AI, automation, and process redesign in revenue cycle. Evan shares how ZoomCare is exploring autonomous coding, ambient AI, AI agents, and smarter back-end workflows while keeping the focus on building technology on a solid operational foundation. The discussion also challenges leaders to stop automating broken processes and instead ask whether the process should exist at all.