🎙 Episode 60 – Creating a Remarkable First Visit

In this episode of The Practice Builders Podcast, Dr. Vince Leone shares a micro-training on how to create a first visit that builds trust before the patient ever meets the doctor.

Patients are forming opinions from the moment they pull into the parking lot. The way your office looks, sounds, smells, and feels can either reinforce confidence or quietly work against you.

Vince breaks down a simple Weekend First Impression Audit to help you identify the small details you and your team may have stopped noticing, from the front desk and waiting area to the bathroom, treatment rooms, paperwork, and patient greeting. The goal isn’t a major remodel. It’s making a few low-cost, high-leverage improvements that create a more professional and intentional patient experience. ...