Property management is often seen as a business of systems, processes and problem solving, but behind it all are people.

In this episode of The People Behind Property, Andrew Martin sits down with Jae Lukey, who heads up the property management team at OBrien Carrum Downs.

With more than eight years of industry experience, Jae has built a reputation for exceptional customer service, strong communication, lateral thinking and a genuine commitment to protecting her clients assets.

Jae shares her journey into real estate, what drew her to property management, the challenges that have shaped her career and what it really takes to navigate the people, pressure and unexpected situations that come with the role.

It’s an insightful conversation about the person behind the process and why great property management is ultim ...