A quick reminder before we begin.

This is filing support, not legal advice. Ejaries.ae is a private service and is not affiliated with the Dubai Land Department or RERA.

You can register your Ejari yourself through the Dubai REST app or at a trustee centre. The official government fee is AED 177.50. Our service fee is AED 299 plus VAT. RERA issues the Ejari certificate—we prepare, review and submit your application, but we cannot guarantee approval or processing times.

Today's caller isn't someone who refused the app. They tried to use it.

Their documents were ready, but somewhere along the way the process stopped. The upload failed. The file format wasn't accepted. The session timed out. The login wouldn't verify. After a few failed attempts, they wer ...