Is your organisation focusing too much on the shiny new AI tools and completely ignoring the human beings using them?

In this episode of The DigiGov Podcast, we sit down with AI transformation strategist and TEDx speaker Jamie Bykov-Brett. Jamie challenges the tech-first narrative of the digital revolution, arguing that real public sector innovation isn't about software licenses, it's about rewiring organisational habits. We explore how to move teams past a simple AI login to true workspace integration by prioritising human-centric soft skills like creativity, collaboration, and critical thinking.

We dive deep into:

• The Accountability Boundary: Why machines can automate tasks but can never be held responsible for management decisions.
• The En ...