Ep019 - What does an port-a-potty have to do with customer experience?
Tales from Planet Customer Experience di Brian Bruner
E19
28 giu 2023
26:38
Note sull'episodio
Join us as we chat with our new friend Adrian Swinscoe of the podcast Punk CX about how his experience with an outdoor port-a-potty helped him understand how customer experience (CX) can affect all people - including those with special needs.
Parole chiave
customer experience
frustration
legal
empathy
specialneeds
outdoors