Ep021 - Giving out chocolates in the airport lounge!
Tales from Planet Customer Experience di Brian Bruner
E21
1 apr 2024
25:59
Note sull'episodio
Join us as we chat with our friend Mark Ross-Smith who has had some fascinating unique experiences in the airline industry trying to provide a creative customer experience.
Parole chiave
customer experience
airline
happy
travel
empathy
customer
experience