Can We Extinguish Call Center Bur...

Can We Extinguish Call Center Burnout?

Snackable CX di Jared Evers
15 lug 2022
10:16

Note sull'episodio

We love call center agents. They’re human. They’re brand ambassadors. And as consumers gravitate to more human-centric marketing, they’re the voices that drive revenue for business.

We have a lot of love for our agents and reps out there. But do they feel it? Because call center agents are experiencing the highest level of burnout and turnover in years.

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