In this episode of Simply Business, host John Jennings sits down with Doug Lacy, Founder and President of Pivotal, a global IT field services company operating in 150+ countries. Doug shares the remarkable journey of scaling an IT services business, transitioning from a handful of clients to working with Fortune 500 companies worldwide.

Doug reveals key insights about:

• Overcoming the "founder’s trap" and navigating business plateaus
• The power of partnerships in scaling internationally
• Making the tough leap from low-margin to high-value clients
• Learning to ask for help and build a strong leadership team
• The relentless drive of entrepreneurship—why you’re never truly “do ...