Jimmy Mac talks with TJ Graff, founder of Star Behaviors and a veteran of more than two decades behind the wheel. TJ explains how predictive hiring works and why behavior, not paperwork or personality tests, is the strongest indicator of long term driver success. He breaks down how Star Behaviors creates trucking specific assessments that help carriers identify quality, qualified drivers before orientation even starts.

TJ speaks about the driver shortage narrative and why turnover is the real problem. He shows how hiring the wrong fit leads to lost time, safety issues, burnout, and weak performance. He explains how behavioral alignment supports safety, accountability, customer service, and professionalism.

He shares why every point of profitability ties back to the point of hire. He outlines what carriers can change today to im ...