Decision Making in Management: Why the Easy Call Costs You

For employees, employers, and entrepreneurs — the easy decision is the most expensive one you'll ever make. Gerard and Sara break down why managers mistake convenience for leadership, how the hard call builds trust (and the easy one destroys it), and how it may cause you more work in the short term but will save you pain in the long run.

Great leaders are made by their leadership decisions. Gerard and Sara show how to be a good manager when the convenient choice is the wrong choice. For employees, employers, and entrepreneurs — the most convenient decision is usually the wrong decision. Gerard and Sara break down decision making in management, from the $60K supervisor promotion where Gerard blocked the popular softball favorite and promoted the quiet, qualified guy who's still there 8 years later, to the day Gerard fired his 69%-effort driver, put his Browns on, and delivered all 300 packages for 12 hours himself. You'll learn why convenience charges interest, how to slow the decision down, and why you have to make the call like nobody's watching and then rip the Band-Aid off.