Multifamily Matters

Multifamily Matters

di Paul Marks

12/1/2024 Multifamily Matters, Ep. 356 "BEYOND MARKETING: THE CRITICAL ROLE OF CUSTOMER EXPERIENCE (CX) IN MULTIFAMILY SUCCESS"

A conversation with a longtime multifamily industry veteran, the awesome Laurel Zacher, a marketing leader with over three decades of experience driving growth, resident engagement, and innovation…discussing strategies for retention, reputation and revenue, as well as the future of the resident experience. See omnystudio.com/listener for privacy information.

11/24/2024 Multifamily Matters, Ep. 355 "MULTIFAMILY BUILD TO RENT – ITS BENEFITS AND CHALLENGES"

A conversation with two longtime multifamily industry veterans, Dana Dovell, Vice President of Kaplan Multifamily and Nichole Williams, the Chief Executive officer of Smart Apartment Data…discussing the Build To Rent (BTR) trend in multifamily its benefits and challenges. See omnystudio.com/listener for privacy information.

11/17/2024 Multifamily Matters, Ep. 354 "BALANCING BUSINESS AND REAL ESTATE: HOW YOU MAKE IT WORK."

A conversation with Pete Schnepp, the Owner of Asset Stream Properties and a wonderful supplier partner to the multifamily industry, Mohamed Hussein, the Chief Executive Officer of Balanced Asset Solutions.…discussing the techniques and methods to manage multiple business ventures. See omnystudio.com/listener for privacy information.

11/10/2024 Multifamily Matters, Ep. 353 "BEYOND CENTRALIZATION: AI AND AUTOMATION SHAPING MULTIFAMILY’S FUTURE"

A conversation with a longtime multifamily industry veteran, the fabulous Jamie Gorski, the Strategic Multifamily Consultant with The Gorski Consulting Group…discussing why the future of multifamily isn’t just about centralizing operations—it’s about transforming every aspect of resident interactions and associate roles with the power of AI and automation. See omnystudio.com/listener for privacy information.

11/03/2024 Multifamily Matters, Ep. 352 "BEYOND KPIs: MULTIFAMILY DIAGNOSTIC METRICS"

A conversation with a longtime multifamily industry veteran, the fabulous Stacey Hampton, the Founder and Principal Consultant with Asset NOI Consulting…discussing the difference between KPIs and diagnostic metrics and identifying root causes not just symptoms. See omnystudio.com/listener for privacy information.

10/27/2024 Multifamily Matters, Ep. 351 "IMPACT LEADERSHIP IN MULTIFAMILY"

A conversation with a longtime multifamily industry veteran, the fabulous Gus Villegas, the Vice President of Operations with CLEAR Property Management …discussing the evolution of a multifamily leader, including possible burnout, empowering others, and setbacks. See omnystudio.com/listener for privacy information.

10/19/2024 Multifamily Matters, Ep. 350 "CONFIDENCE STRATEGIES FOR MULTIFAMILY PROFESSIONALS"

A conversation with an international best-selling author, a sought-after keynote speaker and the CEO of Best Branding Solutions, the fabulous Tara LaFon Gooch…discussing how to master your entrepreneurial journey using confidence strategies for multifamily professionals. See omnystudio.com/listener for privacy information.

10/12/2024 Multifamily Matters, Ep. 349 "Make Life Good"

A conversation with a raconteur, a renowned communicator, a best-selling author and a craftsman of culture and hope, the fabulous Dr. Randy Ross, the CEO of Remarkable … discussing the principles of building a better life for ourselves, our teams and our residents. See omnystudio.com/listener for privacy information.

10/5/2024 Multifamily Matters, Ep. 348 "BUILDING AND MAINTAINING GREAT MULTIFAMILY TEAMS."

A conversation with a longtime multifamily industry veteran, the amazing Dally Ward, Vice President of Property Management with Bonner Carrington.…discussing the secrets of recruiting and hiring, building relationships, maintaining relationships and what to do when things don’t work out. See omnystudio.com/listener for privacy information.

9/28/2024 Multifamily Matters, Ep. 347 "THE SECRETS OF RESIDENT RETENTION"

A conversation with a longtime multifamily industry veteran, the awesome Lauren Lyons, a Regional Director with Portico Property Management…discussing the secrets of resident retention, including the power of maintenance, creating memorable experiences, empowering on-site teams and much more. See omnystudio.com/listener for privacy information.

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