Designing for Scale, Delivering w...

Designing for Scale, Delivering with Care: How Talent Ops Work at Scale

Leaders in Talent Podcast with Adriaan Kolff di Matchr
E23
16 feb 2026
39:34

Note sull'episodio

In this episode, Martijn Feikens, Head of Global Talent Operations at ING, shares how talent operations actually work inside a large, regulated, global organization.

We talk about scale, complexity, stakeholder management, decision-making in matrix structures, and why people remain the only asset that does not depreciate.

Timestamps:

02:10 Martijn’s role and global scope

04:40 Why global banks are complex organizations

07:30 Consensus culture and decision-making challenges

11:50 Employer brand as a strategic lever

13:40 Technology, regulation, and risk aversion

16:05 How to decide what is worth pursuing

18:10 Stakeholder management at scale

22:30 Why simplicity matters in leadership communication

26:30 Designing for scale, delivering with care

28:10 The five OKRs guiding Talent Operations

29:50 Leadership conversations at senior level

31:40 Why slow does not mean ineffective

33:30 Learning stakeholder management over time

35:40 Global standards versus local needs

36:40 Looking ahead to 2026

38:10 Why people are the only asset that doesn’t depreciate

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Connect with us on LinkedIn: https://www.linkedin.com/company/matchr/

Get in touch with us: https://www.matchr.io/who-we-are/contact/

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Connect with Martijn Feikens: https://www.linkedin.com/in/martijnfeikens/

Connect with Adriaan Kolff: https://www.linkedin.com/in/adriaankolff/

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RSS feed: https://media.rss.com/leaders-in-talent/feed.xml

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Learn more: https://matchr.io

Parole chiave

talent acquisition
recruitment strategy
global hiring
strategic planning
workforce
recruitment
hiring
leadership
talent operations