Losing someone’s trust is easy—building it back is much harder. In Building Trust: Exceptional Leadership in an Uncertain World, Darryl Stickel answers the key questions leaders face: what is trust, why is it essential to leadership, and how can I become more trusted?  Trust is a basic, intuitive human reaction; it holds the fabric of our society together. Unfortunately, trust is at an all-time low in our institutions, governments, healthcare, and law enforcement. Fewer people attend a place of worship than at any time in the last eighty-plus years. Citizens fear their votes are not being counted and that politicians are lying to them—that the system itself has no legitimacy. People fail to take life-saving vaccines because they don’t trust what medical professionals and policymakers tell them. In law enforcement, a lack of trust motivates non-co ...