In the past, managers used to give orders to those working for them — a management style based on command and control. However, the world has changed. Today’s employees want managers who genuinely care about them and invest time in their personal and professional growth. They seek frequent, timely feedback that is closely tied to events. They also want opportunities to take on more tasks that align with their strengths. In today’s world, the best way to increase employee engagement is not by managing them — it’s by coaching them.