In this episode, Anwen Bottois (your host and founder of Purple Sky Consulting) is joined by Donna Ward-Higgs, founder of Learning Partner Solutions, where the belief is simple: people drive performance. Donna brings a refreshingly human perspective to coaching skills in the workplace and makes a compelling case for why coaching shouldn't be a bolt-on certification programme, but a built-in way of leading every single day.

With a background forged on the operational front line rather than in traditional L&D roles, Donna has a rare ability to connect the theory of coaching with the realities of what managers and leaders actually face. This is a conversation packed with practical honesty about what's working, what isn't and what HR leaders need to think about before investing in a coaching culture.

The main topics include:

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