Note sull'episodio
Most home service businesses don't have a profitability problem. They have a leadership problem. In this episode of Home Service Roundtable, we sit down with Mike Disney, a business coach, speaker, and growth strategist who has worked with hundreds of home service companies. Mike breaks down what strong leadership actually looks like, why owners get stuck working in the business, and how better systems, people, pricing, and accountability can change the trajectory of a company. The conversation also covers the growth plateaus that contractors face, finding great talent, the future of sales, coaching, and the mindset required to keep growing. We talk about:
- Why leadership problems show up across every line of the P&L
- Why vision and core values are the foundation of leadership
- What leadership should look like at different revenue levels
- Why owners need to get out of the day-to-day and become CEOs
- The difference between managing a business and actually leading it
- Why leaders should produce growth and profitability, not just maintain the status quo
- How training and onboarding can replace the founder being in the field
- Why contractors need strong SOPs and accountability
- The daily KPIs Mike looks at to understand the health of a business
- Why every KPI needs someone accountable for it
- Why pricing is one of the biggest problems holding contractors back
- How the right people, onboarding, training, and compensation impact profitability
- Why many contractors think they're making 5% profit when they're actually losing money
- What contractors are wasting money on and how to vet outside advice
- Why coaching is an investment only when you're willing to implement what you learn
- The mindset changes required to get out of your own way
- Why gratitude can change the way business owners lead their teams
- The daily habits Mike uses to help owners focus on what actually moves the needle
- Why $1M, $3M, $5M, and $7M can create very different growth challenges
- Why $7M can become a major turning point for a home service business
- Why growth sometimes means saying goodbye to people you've worked with for years
- Why the talent pool isn't the problem and contractors need to change how they recruit
- How business owners can recruit talent from their own communities
- Why trades can offer young people a powerful career path
- Mike's prediction that traditional comfort advisor sales could change dramatically
- Why salespeople need to prove their value as technology changes the buying process
- The importance of humility and asking, "What if that's not true?"
- Mike's recommended book for business owners
Whether you're trying to break through your first million or scale beyond $10 million, this episode is about building the leadership, people, systems, and mindset required to keep growing. Watch the full episode to hear Mike Disney's perspective on what separates businesses that scale from businesses that simply stay busy.