Takeaways

• Anger, resentment, and regret are emotions most of us were trained to suppress rather than process, and that suppression is exactly why they resurface in ugly, unexpected ways.
• The "just like me" lens, a concept Sandy picked up at a recent retreat, is a simple compassion practice: before reacting to someone's outburst, pause and ask how they might be feeling just like you do.
• This isn't about excusing bad behavior or skipping necessary intervention. It's about what a leader does in the moment before that intervention, and how a compassionate first response changes everything that follows.

In this episode of Flipping the Matrix, Sandy Wolff explores a question most workplaces avoid: what do we actually do with anger, resentment, and regret when they show up in ourselves and in the people we lead? Ra ...