In this episode of Everyday Excellence, host Todd Baldwin interviews Stephanie Allen, Co-Founder & Operations leader of AirWorks Solutions, Inc.

Stephanie shares how she and her husband, Kevin, built a family-owned HVAC and plumbing company around relationships, operational discipline, and a “better together” culture.

She discusses the realities of scaling a trades business, including why operational excellence in HVAC needs to come before aggressively expanding into plumbing, how AirWorks uses profit sharing to create a stronger sense of ownership across the team, and what she learned after an ambitious EOS implementation nearly pushed the business into financial trouble.

Stephanie also explains how AirWorks adapted its marketing strategy by reducing paid advertising, le ...