Dental Tech Talks

Dental Tech Talks

di Youssef Hanine

#43 - Turning Data into Dollars: How James DeLuca Is Helping Dentists Find $750K in Hidden Revenue

In this episode of Dental Tech Talks, host Youssef Hanine sits down with James DeLuca, founder of Precision Dental Analytics and author of The Dental Data Playbook. With experience scaling multimillion-dollar operations and building AI-powered tools like Orion, James reveals how data-driven insights are transforming practice performance. From uncovering $750K in hidden revenue to automating patient reactivation with conversational AI, he explains the mindset shifts that help independent practices compete with DSOs. Tune in to learn how data, delegation, and AI are reshaping the business side of dentistry.

#42 - Building Predictive AI for Patient Retention with Floe Health’s Anirudh Perubotla

In this episode of Dental Tech Talks, we sit down with Anirudh Perubotla, co-founder of Floe Health, to explore how predictive AI is transforming referral management and patient retention. A Forbes 30 Under 30 innovator and former product leader at Commure, Anirudh shares how Floe Health’s “quiet intelligence” model helps clinics reduce no-shows, improve continuity of care, and lift revenue without adding new systems to manage. We dive into empathy-driven design, the balance between automation and human judgment, and how predictive operations could become healthcare’s next big frontier.

#41 - Building the Operating System for Dental Care: Shiva Kumar on Dentulu, AI, and a Reinvented Future

In this episode of Dental Tech Talks, we sit down with Shiva Kumar, Co-Founder and CTO of Dentulu — the teledentistry platform now powering over 500,000 virtual consults and transforming oral health at scale. Shiva shares how an “accidental marriage” between tech and dentistry turned into an AI-first platform integrating everything from intraoral cameras and AI second opinions to salivary diagnostics and remote treatment planning. We discuss Dentulu’s partnerships with innovators like Pearl AI and Viome, their expanding presence across the U.S. and internationally, and why salivary testing, AI note-taking, and remote sleep apnea care are just the beginning. Whether you're a startup founder or a DSO operator, this one is a blueprint for building real healthcare impact.

#40 - From Chaos to Clarity: How Samad Syed Is Redesigning Dental Workflows with AI

In this episode of Dental Tech Talks, we sit down with Samad Syed, CEO of SRS Web Solutions and founder of MConsent and CareTap. Samad shares how a frustrating billing experience post-surgery turned into a mission to eliminate front office chaos and restore human connection in healthcare. We explore how his platforms streamline patient intake, automate re-engagement, and leverage AI to empower over 28,000 care providers across dental and community health. From HIPAA-compliant AI receptionists to in-house fintech solutions that save practices hundreds of thousands in fees, Samad brings clarity, innovation, and relentless focus to healthcare SaaS. This one’s for the operators, builders, and clinicians tired of chasing paperwork.

#39 - From Cybersecurity to Smiles: How Dentiza is Redefining Patient Engagement with AI and Empathy

In this episode of Dental Tech Talks, Youssef Hanine sits down with Dwight Brown, CEO and co-founder of Dentiza, an AI-powered platform transforming how dental practices attract and engage patients. Dwight shares his fascinating journey from building a global mobile encryption company to helping hundreds of dental practices grow across six countries. We explore how Dentiza blends AI, video, and empathy to create what Dwight calls the “Digital Dental Doorway,” guiding patients from curiosity to consultation while freeing up valuable time for dentists. Tune in to hear how Dentiza is boosting practice revenue, improving patient experiences, and even giving dentists their freedom back.

#38 - The Rise of the Fractional CHO: Janet Hagerman on Doubling Case Acceptance with Communication + AI

In this episode of Dental Tech Talks, we sit down with Janet Hagerman — international speaker, author of Selling Dentistry, and one of the first to define the role of the fractional Chief Hygiene Officer (CHO). Drawing from decades of experience leading hygiene systems at a 100+ practice DSO, Janet unpacks why so many case presentations fail — and how a better partnership between doctors and hygienists can change that overnight. From triaging treatment into “911, preventive, and cosmetic” categories to integrating AI call tracking and diagnostic tools, Janet shares her proven approach to doubling (or tripling) case acceptance — while keeping human connection at the center. We also dive into how communication soft skills are becoming the missing piece in AI-powered practices, and why every DSO needs two clinical leaders: one for dentists, and one for hygiene.

#37 - From Dental Boutique to Global Bootcamp: Dr. Lincoln Harris on Reinventing Dental Education

What do aviation simulators, burnout-proof muscle memory, and 35 countries have in common? Dr. Lincoln Harris. In this episode of Dental Tech Talks, we sit down with the founder of Ripe Global — the groundbreaking cloud simulation platform revolutionizing how dentists learn. Lincoln shares how his frustrations with traditional CE, his love of high-performance training, and his willingness to break every industry rule led to a scalable hands-on education model that teaches complex procedures 50% faster. From tactile mannequin tech to human factors psychology, and building his own LMS when none existed, this is a raw look at what it takes to reimagine dental education from the ground up. Whether you’re a DSO leader, burned-out associate, or tech-forward clinician, you’ll want to hear this.

#36 - The Virtual Ortho Revolution: Dr. Ilan Abramowitz on Scaling Aligner Profits Without the Stress

In this episode of Dental Tech Talks, we sit down with Dr. Ilan Abramowitz, orthodontist and co-founder of PerfectFit Ortho, the plug-and-play platform helping general dentists deliver expert-level aligner care without added staff, ortho training, or tech headaches. Ilan shares how a DIY aligner boom sparked his mission to build a brand-agnostic, virtual ortho system that slashes chair time by 70%, embeds financing, and turns aligner cases into a high-margin revenue stream for GPs. From remote monitoring to AI-powered patient education, we explore how PerfectFit is reshaping the ortho landscape — and why mastering your craft might just be the secret to scaling it.

#35 - Breaking Down Barriers Between Vendors and DSOs: Eileen Day on Building DVIN Into a 600+ Member Grassroots Network

In this episode of Dental Tech Talks, we’re joined by Eileen Day — founder of DVIN (DSO Vendor Insights Network), LinkedIn’s 2024 DSO Influencer of the Year, and a powerful voice helping dental vendors and DSOs finally speak the same language. Eileen unpacks how her outsider advantage led her to build DVIN from scratch — a grassroots nonprofit connecting 600+ vendors through education, community, and real-time DSO insights. We dive into why traditional cold calls fail, how her vendor directory mapped to the patient journey is reshaping discovery, and what her latest industry survey revealed about the massive blind spots most vendors still have. From partnerships to AI adoption to the rise of implementation consultants, this episode is packed with wisdom for anyone navigating the DSO tech ecosystem.

#34 – The Hidden Engine of Dental Growth: Frank Cook, VP of Strategic Partnerships at TrustCommerce on Payments, Partnerships & Patient Experience

In this episode of Dental Tech Talks, we sit down with Frank Cook, VP of Strategic Partnerships at TrustCommerce, to explore a side of dentistry that’s often overlooked, payments. Frank shares how smart payment infrastructure is quietly powering growth across leading DSOs and private practices by reducing friction, increasing collections, and enhancing patient satisfaction. From processor-agnostic platforms and mobile payments to embedded compliance and AI-generated affordability plans, we dive into how technology is transforming not just how practices get paid, but how they grow.
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