When someone is struggling to pay, the advice they receive can shape what happens next. In this episode of Debt Matters, we discuss the Financial Conduct Authority's (FCA) new warning about poor or untrustworthy debt advice and the signs that a proposed solution may not fit someone's circumstances.

What has the FCA warned about?

Free, impartial debt advice is available to everyone, the FCA says. Yet some people may be steered towards unsuitable, fee-paying solutions through pressure, misleading information or advice from firms without the right permissions. For someone already worried about missed payments, a quick fix can sound tempting.

Four red flags to recognise

• Pressure to act immediately. Repeated calls after an online enquiry, an unexpected approach, or demands to ag ...