When Customer Voice Meets the Pro...

When Customer Voice Meets the Product - Saying goodbye to Maria and Welcoming Johanna.

CX change makers di Henrik Liderfelt & Maria Lallerman
S1 · E6
6 ott 2026
15:31

Note sull'episodio

In this episode we say goodbye to co-host Maria Lallerman and welcome Johanna Blomé, Head of CPO office at Enento/UC, who joins Henrik as the new co-host. Maria shares where she will start now, lessons learned in the podcast, and CX within Enento while Johanna takes us inside the product perspective and why she thinks CX is such an interesting perspective for Enento, as they increase their commitment into their product portfolio development.

Parole chiave

CX Strategy
CX Execution
CX Metrics
Customer Experience (CX)
Customer Journey
Business Impact
Customer Feedback
Actionable Insights