Confidence built BCD. It also blinded Jeff Burgess to some hard truths about the people around him, including himself.

In this episode, Jeff looks back at the early naivety of opening his own company after nineteen years in the computer industry, and how a single client, Takeda Pharmaceuticals, ended up representing fifty percent of his first year's sales. He asks the question that's haunted him since: how much of that success was his, and how much was simply momentum and a favor owed?

But this episode goes deeper than one client. Jeff gets honest about misjudging the CEOs he worked for before founding BCD, about a "quick to hire, slow to fire" philosophy that let a toxic leader stay in place for five years too long, and about the difference between being a selling CEO and being a CEO who happens to sell.

This is a reflective, u ...