Note sull'episodio
AI is everywhere in retail. But is it actually moving the needle?
In the first episode of Built for Billions (A podcast by Flipkart Commerce Cloud), Shrikant and Sunil Jagadeesh break down the difference between AI that looks good on a slide and AI that shows up in the P&L. From rule-based pricing to siloed systems, they unpack why most retail AI stays at the surface and what it takes to embed intelligence where it actually matters.
What we cover:
00:00 – Introduction
02:56 – Why AI adoption isn't the same as AI impact
04:24 – Surface AI vs. Transformative AI
07:04 – What happens when intelligence connects across systems
10:48 – The real bottlenecks: architecture, data, and process
14:24 – What operational AI looks like inside a retailer's stack
21:08 – Modernizing without ripping and replacing
24:20 – Who moves the needle in three years
About the guest: Sunil Jadadeesh is the Head of Engineering at Flipkart Commerce Cloud. With nearly 20 years of experience, Sunil leads the engineering and technology strategy at FCC, focused on building the systems where AI meets economic decision-making.
His work spans commerce infrastructure, search intelligence, and pricing systems, with a focus on embedding intelligence into the layers that directly impact revenue, margins, and operational efficiency at scale.
Subscribe and stay tuned for new episodes every month. If this was valuable, like, share, and leave a comment with the biggest takeaway that stuck with you.