The Business of Joy
Stagione 1
Episode 5: John Cywinski
Episode 4: Starlette Johnson
Episode 3: Barry McGowan
Episode 2: Jack Gibbons
Episode 1: Robin Blanchette
di Lisa W. Miller
Host Lisa W. Miller is joined by John Cywinski, CEO of QDOBA and Modern Market Eatery. In this conversation, Lisa and John discuss some of the lessons learned from Covid, the growth of off premise vs. the value of dining rooms, and the unintended consequences the pandemic had on the youth in America.
Host Lisa W. Miller is joined by Starlette Johnson who offers a unique board perspective. In this conversation, Lisa and Starlette discuss the tension between traditional retention goals and the need for more freedom, the process of quantifying joy, and the risks of shrinking dining rooms.
Host Lisa W. Miller is joined by Barry McGowan, restaurant industry veteran and CEO of Fogo de Chão. In this conversation, Lisa and Barry discuss Barry’s upbringing in the restaurant industry, the importance of delivering joy, and how culinary knives are for more than just cutting.
Host Lisa W. Miller is joined by Jack Gibbons, the restaurant mastermind behind amazing chef-led restaurant concepts such as Ida Claire, Haywire, and Mexican Sugar. After starting his career at Pappas Restaurants as a waiter, Jack now serves as CEO of FB Society. In this conversation, Lisa and Jack discuss why dining rooms matter, the challenges of scaling, the perks of working in the restaurant industry and so much more.
Host Lisa W. Miller is joined by CEO of Norton Creative, Robin Blanchette. In this episode, Robin shares her perspective on the creative challenges facing agencies today and a simple truth that is the core of her team’s success. Plus, you’ll hear why volunteering is foundational to who she is and what it was like starting her own company.
After much encouragement and some prodding, I finally decided to do a podcast! First up, I’m going to re-interview the CEOs and COOs from my book, The Business of Joy to see where they are now 4 years later. Then, I’ll be interviewing executives across other industries including retail, healthcare and even financial services! We all can bring more joy to the table, no matter what industry you are in!