What makes confidence grow faster: experience, or having someone show you the way?

In this episode, we explore an unexpected teacher: a giant office plotter named Big Bertha. What started as an intimidating piece of equipment became a lesson in learning, asking questions, documenting knowledge, and helping others succeed.

Many of us face our own version of Big Bertha: a new role, a complicated system, unfamiliar software, or a responsibility that feels overwhelming when we first encounter it. This episode examines how confidence is built, not through pretending to know everything, but through curiosity, practice, and support from others.

Most importantly, we'll discuss why sharing knowledge and creating documentation isn't just about efficiency. It's about helping the next person feel capable, p ...