What separates an AI agent that becomes part of everyday operations from one that remains trapped inside an impressive demonstration?

In this episode of AI at Work, I speak with Jacob Kosior, who leads client strategy at EliseAI. The company builds vertical AI agents for the housing industry, handling property management workflows such as answering leasing inquiries, scheduling tours, processing renewals, collecting rent, and coordinating maintenance.

EliseAI says its technology is live across over six million housing units in the United States and Canada. Jacob brings an unusual perspective because he spent over a decade working in multifamily housing operations and was previously an EliseAI customer. He has experienced these systems from both sides of the relationship and works regularly with the operators using them.

We discu ...