Smart Feedback Strategies for Mid-Size Firms with Mike Mellor

If you're not actively gathering client feedback, you're missing a major business development opportunity.

In this episode, Jason Broomfield and Mike Mellor explore how thoughtful feedback programs can give mid-size law firms an competitive advantage.

They unpack common roadblocks, share tips for building partner buy-in, and highlight why real conversations—not just surveys—drive the most valuable insights.

Whether you’re starting from scratch or refining your approach, this episode delivers practical advice to turn feedback into firm-wide impact.

🎧 Tune in now to learn how to build trust, act on feedback, and strengthen client relationships.