The Newcastle upon Tyne Hospitals NHS Foundation Trust recently delivered its most successful Hub Optimisation Week, helping more patients receive treatment sooner and making better use of theatre capacity.

In this episode of the Providers Podcast, we hear from:

- Rachel Lonsdale, Director of Operations

- Jayne Billings, Matron, Day Treatment Centre

- Dr Ed Pugh, Consultant Anaesthetist

- Dr Chris Browell, Consultant Anaesthetist

They explore the changes introduced during the week, including a new standby patient process, flexible ways of working and the use of digital tools to support theatre efficiency.

The episode also looks at how these changes helped the team treat 160 patients in five days, including 59 additional patients, and what lessons could be used to improve care in the future.