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NENC Providers Podcast

NENC Providers Podcast

por North East and North Cumbria Provider Collaborative

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Building the Medicines Manufacturing Centre Workforce

The Medicines Manufacturing Centre is a new facility that will produce medicines for patients across the NHS. It will also create new training and career opportunities in a highly skilled environment. In this episode of the Providers Podcast, we talk to staff from the Medicines Manufacturing Centre in Seaton Delaval about how they are building their workforce ahead of opening. Jody Varley, Education & Training Lead, joins Carly McGurty, Deputy Head of Quality. Together, they explain what the Centre will do and why it’s important to start recruiting and developing staff early. They also discuss the different roles needed, the skills required to work in medicines manufacturing and how education and training are attracting people into the organisation. The episode explores the Scientist Training Programme and how it is helping to create a pipeline of future talent. It also looks at the qualities needed to succeed in this environment and how the Centre is supporting long-term careers in the NHS.

Single Point of Access

Single Point of Access is a digital service that helps GPs get quick advice from hospital specialists. It helps patients get the right care faster and can avoid unnecessary hospital visits. In this episode of the Providers Podcast, we talk to staff from Northumbria Healthcare NHS Foundation Trust about how Single Point of Access is improving care across the North East and North Cumbria. Richard Sterry, Head of Performance and Improvement, joins Dr Matthew Warren and Dr Richard Thomson, both Consultant Gastroenterologists. Together, the team explains how Single Point of Access works and how it supports GPs with fast, expert advice. They also talk about how the service improves the patient experience, reduces waiting times and helps services work more efficiently. The episode looks at how digital tools like Single Point of Access are changing how teams work together and what this could mean for other specialties in the future.

Staff Mental Health and Wellbeing Hub

The Staff Mental Health and Wellbeing Hub gives free, confidential support to people working in health and care across the North East and North Cumbria. Dr Richard Duggins is the Clinical Lead for the Hub and a Consultant Psychiatrist at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. In this episode, Dr Duggins talks about why the Hub was set up, the pressures staff are facing and how early, kind support can make a real difference. Richard explains how the needs of staff have changed over time, what happens when someone contacts the Hub and the impact the service is having across the region. He also shares how leaders and managers can help create safer, healthier and more supportive places to work.

Building a Better NHS Through Collaboration

Daniel Elkeles, Chief Executive of NHS Providers, recently visited several trusts across the North East and North Cumbria to see collaboration in action. From innovation on the ground to the challenges and opportunities ahead, Daniel shares his perspective on how working together can strengthen the NHS and deliver better care for patients. In this episode, we explore what he learned from his trip, the role of Provider Collaboratives, and how the NHS 10-year plan will shape the future of healthcare.

Health Literacy

Emma Davidson, Strategic Manager, and Lorna Dawson, Health Literacy Specialist, are leading efforts to improve how people understand and use health information across the North East and North Cumbria. Through the Health Literacy Programme, they’re helping NHS staff communicate more clearly, reduce health inequalities and empower patients to make informed decisions about their care. In this episode, we uncover the impact of this work and why health literacy is essential for better outcomes across the NHS.

Medicines Value Programme

Katie Joyce, Medicines Value Programme Lead, and Laura Tweddle, Senior Clinical Pharmacy Manager at South Tees Hospitals NHS Foundation Trust, are leading efforts to improve how medicines are used across the North East and North Cumbria. Through the Medicines Value Programme, they are helping NHS Foundation Trusts work together to manage rising costs, make smarter decisions and deliver better care for patients. This episode of the NENC Providers Podcast highlights how innovation and collaboration are driving meaningful change across our region.

Inside North Cumbria's New Endoscopy Unit

Deborah Gibson, Lead Nurse Endoscopist at North Cumbria Integrated Care NHS Foundation Trust, helped shape the new Endoscopy Unit at the Cumberland Infirmary in Carlisle. In this episode of the NENC Providers Podcast, Deborah shares her journey in nursing and explains how the new unit is improving care. She talks about the procedures carried out, the benefits of lead-lined rooms and how the space supports staff and patients. The unit is helping reduce waiting times and making it easier for patients to get care closer to home. Deborah also discusses early feedback, national targets and new training opportunities. This episode highlights how modern NHS facilities are making a real difference in our region.

Leading Innovation

Marc Sutton is the Managing Director of the new Medicines Manufacturing Centre (MMC), which is being built in Seaton Delaval. In this episode of the NENC Providers Podcast, Marc talks about his career and how he came to lead the MMC. He explains what the centre will do, how it will help patients and why it’s important for the North East and North Cumbria. The MMC will make large amounts of chemotherapy and other injectable medicines. These will be ready to use, helping hospitals save time and improve care. Marc also talks about new jobs being created and how the centre will support training for local people. This episode gives a clear look at how the NHS is working together to bring new ideas and better services to our region.

Reflecting on a Year of Progress

Ken Bremner MBE is Chair of the North East and North Cumbria Provider Collaborative and Chief Executive of South Tyneside and Sunderland NHS Foundation Trust. In this episode of the NENC Providers Podcast, Ken reflects on a year of progress across the region’s NHS services and looks ahead at the collaborative’s priorities for 2025 and beyond. Ken shares insights into the Provider Collaborative’s standout achievements — from the opening of new Community Diagnostic Centres to national-leading elective care performance — and discusses how partnership working is transforming patient care across the North East and North Cumbria. He also explores the impact of the new Medicines Manufacturing Centre, the importance of collective leadership and the vision for sustainable, high-quality hospital services shaped by clinical leaders and communities alike.

A Legacy of Leadership

Helen Ray is the Chief Executive of the North East Ambulance Service and a long-standing leader in the NHS. As she prepares for retirement, Helen joins the NENC Providers Podcast to reflect on her career, her leadership journey and the future of collaborative healthcare in the region. In this episode, Helen shares what first inspired her to join the NHS, the defining moments of her leadership and what she’s most proud of during her time at NEAS. She also discusses the evolution of the North East and North Cumbria Provider Collaborative, the power of partnership across services and her hopes for the next generation of NHS leaders.

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