Tara King is a force to reckon with. With her palpable passion for life and deep kindness that she extends to all she meets, it’s no wonder she has a zest for transforming the way customers – internal and external – experience brands. As the Director of Customer Experience at Gibraltar Building Accessories, she's taking customer-centric strategies and communications to new heights.

Her earned track record speaks volumes, much of which was earned during her two plus decades working at Volvo USA. With her grit and tenacity, it is no wonder that her expertise in strategy, process enhancement, training, and network transformation has revolutionized customer relations across the automotive, retail, and manufacturing sectors.

Her road has not been an easy one – becoming a mom at 15 and facing what for others would be unsurmountable c ...