John Matas, Global Head of Fraud & Risk Operations for Etsy.com and a leader in the world of financial crime, brings his investigative background in Corporate America to the forefront as he shares leadership successes, the practice of neurolinguistic programming, and the value of failure.

John dives into his personal transition from Macy’s, where he built a career working for a brick and mortar retailer to Etsy.com, a virtual organization. He explains the importance of continual self-reinvention to stay relevant and the practices he used to connect and engage with a brand new team, virtually. He shares tools for leaders to use to improve the quality of their team interactions, with the most important one being self-care and creating a healthy work-life balance, which he calls, an “art form.” This conversation provides a sharing of personal  ...