In this episode of the Think Small Podcast, Michelle Doran, Chief Operations Officer of Shipman & Goodwin LLP, offers a rare and instructive look at the operational infrastructure that makes a 106-year-old, 165-attorney law firm run, and what it actually takes to absorb another firm, build a brand new office culture, and onboard 32 people while simultaneously still learning the organization yourself. Michelle joined Connecticut's largest law firm in late 2024 and within months was leading the most ambitious expansion in the firm's history, absorbing 17 attorneys and 15 staff from Boston's Tarlow, Breed, Hart & Rogers, negotiating office space, integrating technology systems across practice groups, and completing the full integration just weeks before this conversation. With 25 years of law firm operations experience spanning AM Law 100 in ...