In this episode of the Think Small Podcast, Michelle Howard, owner of Southern Hospitality Home, shares how a people-first philosophy has transformed a small residential assisted living facility into a place where residents truly feel at home. With a dedicated team, remarkably low staff turnover, fresh chef-prepared meals, personalized activities, and hands-on leadership, Michelle explains why continuity of care is the foundation of exceptional senior living. She also discusses the unique advantages of small Type B residential assisted living homes, where meaningful relationships, individualized attention, and a family-like atmosphere create better outcomes for residents and peace of mind for their loved ones.

Michelle also opens up about the challenges of growing a business built on deeply personal care. While demand for high-quality senio ...