On this episode of the Think Small Podcast, we sit down with Cameron Boland, Chief Operating Officer of Keymark, to explore how a technology company rooted in document processing evolved into a leading AI-driven solutions provider. With a history dating back to 1996, Keymark has transformed from offering OCR software into deploying Intelligent Document Processing tools that help businesses streamline operations, improve efficiency, and realize measurable ROI.

Cameron shares how Keymark navigated periods of economic uncertainty—like the 2008 financial crisis—by leveraging long-standing customer relationships, and how the current AI boom is driving rapid growth and new opportunities, including strategic acquisitions and international expansion. From competing with DIY AI initiatives to ensuring human-centered technical support, Cameron highli ...