Most people spend years learning.

Then one day someone asks a simple question:

"What did you learn?"

And surprisingly often, the answer doesn't come easily.

Not because people didn't learn anything.

Not because they didn't gain valuable skills.

But because we've never really built systems that help people understand, communicate, and carry their capabilities through the world.

That's the challenge at the heart of Episode 4 of The Signal Lab.

My guest is Taylor Hansen, Principal of Achievement Wallet Strategy & Ecosystem at Western Governors University (WGU). Taylor has spent years helping educational institutions, employers, and technology providers rethink how learning records, credentials, skills data, and career systems should work together.

But this conversation isn't really about wall ...