In this episode of The Rig on Wheels Show on Wreaths Across America Radio, Kameel E. Gaines explores how disconnection between recruiting and safety departments can quietly damage trust—and push good drivers away.

When drivers are told one thing during hiring but experience something completely different on the job, it creates confusion, frustration, and early turnover. Kameel shares personal stories, including one about a recruiter brought to tears when her best hire was blocked by safety... again.

Through tools like the Driver Quality Index and cross-department retention huddles, this episode challenges fleets to lead with integrity, build trust from the inside out, and unite around one goal: keeping drivers safe, informed, and respected.